Privacy Policy

We take your privacy seriously at PlayOJO Casino. This policy outlines how we collect, store, use, share, and protect personal data provided by you.

Collection of Personal Data

When registering for an account or using our services, we may ask for certain information to process transactions, verify identities, and personalize experiences. This can include:

• Name
• Date of birth
• Address
• Phone number
• Email address
• Payment details

We use industry-standard encryption methods to protect online transactions.

Use of Personal Data

We collect personal data primarily for:

1. Registering accounts and verifying identities.
2. Processing payments and managing financial activities.
3. Providing services, including gaming-related activities.
4. Customizing experiences based on user preferences.
5. Responding to inquiries, requests, or complaints.
6. Fulfilling regulatory requirements.

Sharing Personal Data

We may share personal data with:

1. Third-party service providers for account management, payment processing, and fraud detection purposes.
2. Regulatory bodies as required by law, including the AGCO (Alcohol and Gaming Commission of Ontario).
3. Reputable partners for promotional or co-branded activities.

Protection of Personal Data

We have implemented measures to ensure that personal data is protected against unauthorized access, loss, modification, disclosure, or damage. This includes:

1. Implementing a secure server environment.
2. Using industry-standard encryption methods (HTTPS).
3. Limiting access to authorized personnel only.
4. Conducting regular security audits and updates.

Right to Access and Control

You have the right to view your personal data stored by us. If you wish to update or delete any information, please contact our support team.

Compliance with Regulations

We comply with all relevant laws and regulations governing online activities in Ontario, including but not limited to:

1. Ontario Consumer Protection Act.
2. Ontario Business Number (OBN) requirements.
3. Know Your Customer (KYC) verification procedures.

Changes to This Policy

We may update this policy from time-to-time as required by regulatory changes or improvements to our services.

If you have any questions regarding this Privacy Policy, please contact us through the support page on our website.